Start Offering Your Guest
Mobile Check In / Check Out

NO NEED TO PURCHASE OR CHANGE IN PMS

Put the entire check-in process in the hands of your guests

No App Download Required

Traveling by Air

Before stay

  • Receive Email or SMS Link
  • Online Check-in
  • Confirm Guarantee
  • Verify ID or Passport
  • Answer Custom Questions
  • Purchase Upsell
  • Sign Digital Terms.
  • Two way SMS Support
  • Voice / Video Call Support
Couple in Hotel Room

During stay

  • Pickup RFID Key at Kiosk
  • or Receive Mobile Key
  • Hotel Information WiFi Pass.
  • Purchase Extra Service
  • Near By Recommendation
  • Hotel Directory
  • Two way SMS Support
  • Voice / Video Call Support  
Spring Fashion

After stay

  • Mobile Check Out
  • Payment Settlement
  • Rate your stay
  • Two way SMS Support
  • Voice/Video Call Support
  • Direct Booking
  • Guest Preference Stored  

A Single Platform To Streamline Your Guest Journey

Businesswoman in white

Send Pre-Check In Link

Automatically send check-in links for all of your upcoming arrivals via email or text message.

Mobile Phone

Collect Guest Information Pre-Arrival

  • ID/Passport (With Face Verification)

  • Digital Signature

  • Credit Card Scan

  • Selfie

  • Email

  • Collect custom questions answer

Payment via Mobile Phone

Automated Payment Collection

Hotel can configure their payment policy and rules according to source. Automatically take full or partial split payments according to due date.​

  • Partial Payment

  • Full Reservation Amount

  • Outstanding Balance

  • Tax

Paying with a Phone

Collect Security Deposit

  • Schedule Authorization Date

  • Capture Partial or Full Amount (incase of damage)

  • Send Auto Reminders

  • Chargeback Protected

  • Customizable by booking source & property

  • Extended 30 days holding period

Holiday Apartment

Upsell during Pre-check In

Create memorable experience for guests & drive revenue by $25 per booking. Upsells can be purchased during pre-check-in or afterwards in guest portal​

  • Room Upgrade

  • Early Check-in

  • Breakfast

  • Tours & Activities

  • Customize your own upsell...

Friends in Hotel Room

During Stay (In-House)

Its a personalized secured guest portal for hotel guest easy to customized by hotel. No need to download or install any app.

  • View Charges & Payments (Folio)

  • Check Out

  • Check-in Instruction & Hotel FAQ

  • Room Access Key or Code

  • WiFi Password

  • Purchase Services

  • Text Message or Voice Call with Frontdesk

  • Near by place recommendation

  • Room AC / TV / Lights Control

Credit Card Purchase

Support 100+ Payment Gateways

Our Platform work seamlessly with any payment gateway and can support all major payment gateway from North America & Worldwide.

  • Charge back Protection

  • No need to change your payment provider.

  • EMV & Contactless Support for Kiosk

  • PCI Compliant Infrastructure

Hotel Check In

PMS Integration Support

We do support all major PMS Interface for automatic synchronization of new booking to booking updates and posting payments.

  • Support all major PMS Direct or via 3rd party.

  • Allow Manual booking for No PMS Interface

  • Oracle Cloud PMS Integration Support.

  • Charge & Payment Folio Posting.

  • Booking Updates.

Hotel Bedroom Entrance

Key lock support

We do support some of the Mobile Key as well RFID Key Card

issuing via our Kiosk or Key Dispenser..

  • Mobile Key Support

  • Built in support for Macrotech Mobile Key with No APP

  • RFID Key Card Dispenser.

  • Assa Abloy. Onity, Salto,Tesa

Information Technology

GMS - Guest Management System

Macrotech Guest Management System Platform help hotels to manage their Operation & Guest Experience Management.

  • Booking & Guest Journey.

  • Payment Collection & Scheduling.

  • Upsell & Guest Offering.

  • Text Messaging & Voice Calling.

  • Self Check In Kiosk Interface Support.

  • Room Allocation

  • Housekeeping & Guest Services

Our Platform Integration & Onboarding Process

Step-1

Get on call with our team for personal demo and discuss your requirements.

Step-2

Our Onboarding team will assist you to initial setup and configuration of property.

Step-3

Start posting your new booking to our platform to send Pre Check-In Invitation link.

Let's Connect

951 Mariners Island Blvd

San Mateo, CA 94404

USA

1 888 999 8212