Put the entire check-in process in the hands of your guests
No App Download Required
![Traveling by Air](https://static.wixstatic.com/media/11062b_6dbdaab2718d43d980a151b2b284a5b1~mv2.jpeg/v1/fill/w_78,h_52,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Traveling%20by%20Air.jpeg)
Before stay
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Receive Email or SMS Link
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Online Check-in
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Confirm Guarantee
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Verify ID or Passport
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Answer Custom Questions
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Purchase Upsell
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Sign Digital Terms.
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Two way SMS Support
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Voice / Video Call Support
![Couple in Hotel Room](https://static.wixstatic.com/media/f6973fbf7ad6440dbf9514dbbf832676.jpg/v1/fill/w_78,h_52,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Couple%20in%20Hotel%20Room.jpg)
During stay
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Pickup RFID Key at Kiosk
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or Receive Mobile Key
- Hotel Information WiFi Pass.
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Purchase Extra Service
- Near By Recommendation
- Hotel Directory
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Two way SMS Support
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Voice / Video Call Support
![Spring Fashion](https://static.wixstatic.com/media/11062b_049e75ff426d48d1a794debb05897c8c~mv2_d_4505_3003_s_4_2.jpg/v1/crop/x_0,y_255,w_4505,h_2493/fill/w_94,h_52,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Spring%20Fashion.jpg)
After stay
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Mobile Check Out
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Payment Settlement
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Rate your stay
- Two way SMS Support
- Voice/Video Call Support
- Direct Booking
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Guest Preference Stored
A Single Platform To Streamline Your Guest Journey
![Businesswoman in white](https://static.wixstatic.com/media/be61168ec4ce4669a4161af4dfc7c175.jpg/v1/fill/w_59,h_39,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Businesswoman%20in%20white.jpg)
Send Pre-Check In Link
Automatically send check-in links for all of your upcoming arrivals via email or text message.
![Mobile Phone](https://static.wixstatic.com/media/11062b_0bfd7e6009b244ceaabee805b247c3b9~mv2.jpg/v1/fill/w_59,h_69,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Mobile%20Phone.jpg)
Collect Guest Information Pre-Arrival
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ID/Passport (With Face Verification)
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Digital Signature
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Credit Card Scan
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Selfie
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Email
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Collect custom questions answer
![Payment via Mobile Phone](https://static.wixstatic.com/media/11062b_d6fca6f880b6481e9d4c9aeb7598c6e3~mv2.jpg/v1/crop/x_1196,y_0,w_1971,h_3333/fill/w_59,h_99,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Payment%20via%20Mobile%20Phone.jpg)
Automated Payment Collection
Hotel can configure their payment policy and rules according to source. Automatically take full or partial split payments according to due date.
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Partial Payment
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Full Reservation Amount
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Outstanding Balance
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Tax
![Paying with a Phone](https://static.wixstatic.com/media/11062b_046589dd56604688b7d44c3166da529d~mv2.jpg/v1/fill/w_59,h_39,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Paying%20with%20a%20Phone.jpg)
Collect Security Deposit
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Schedule Authorization Date
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Capture Partial or Full Amount (incase of damage)
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Send Auto Reminders
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Chargeback Protected
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Customizable by booking source & property
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Extended 30 days holding period
![Holiday Apartment](https://static.wixstatic.com/media/70d472c5304c4042ba06c1b69dd2e061.jpg/v1/crop/x_1980,y_0,w_1245,h_2692/fill/w_59,h_126,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Holiday%20Apartment.jpg)
Upsell during Pre-check In
Create memorable experience for guests & drive revenue by $25 per booking. Upsells can be purchased during pre-check-in or afterwards in guest portal
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Room Upgrade
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Early Check-in
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Breakfast
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Tours & Activities
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Customize your own upsell...
![Friends in Hotel Room](https://static.wixstatic.com/media/11062b_5292eec5d040411ea542fc605645e25b~mv2.jpg/v1/crop/x_561,y_0,w_2543,h_5499/fill/w_58,h_127,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Friends%20in%20Hotel%20Room%20.jpg)
During Stay (In-House)
Its a personalized secured guest portal for hotel guest easy to customized by hotel. No need to download or install any app.
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View Charges & Payments (Folio)
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Check Out
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Check-in Instruction & Hotel FAQ
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Room Access Key or Code
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WiFi Password
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Purchase Services
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Text Message or Voice Call with Frontdesk
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Near by place recommendation
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Room AC / TV / Lights Control
![Credit Card Purchase](https://static.wixstatic.com/media/11062b_e60cc896ff80401eacc8d5b313349625~mv2.jpg/v1/crop/x_1729,y_0,w_1541,h_3333/fill/w_50,h_109,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Credit%20Card%20Purchase.jpg)
Support 100+ Payment Gateways
Our Platform work seamlessly with any payment gateway and can support all major payment gateway from North America & Worldwide.
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Charge back Protection
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No need to change your payment provider.
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EMV & Contactless Support for Kiosk
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PCI Compliant Infrastructure
![Hotel Check In](https://static.wixstatic.com/media/11062b_e2e09d40577c4b84b658a5736417a7c0~mv2.jpg/v1/crop/x_1721,y_0,w_1541,h_3333/fill/w_50,h_109,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Hotel%20Check%20In.jpg)
PMS Integration Support
We do support all major PMS Interface for automatic synchronization of new booking to booking updates and posting payments.
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Support all major PMS Direct or via 3rd party.
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Allow Manual booking for No PMS Interface
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Oracle Cloud PMS Integration Support.
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Charge & Payment Folio Posting.
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Booking Updates.
![Hotel Bedroom Entrance](https://static.wixstatic.com/media/11062b_bbbac4db8a044e7a9769db74eda28124~mv2.jpg/v1/crop/x_2801,y_0,w_1618,h_3499/fill/w_48,h_104,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Hotel%20Bedroom%20Entrance.jpg)
Key lock support
We do support some of the Mobile Key as well RFID Key Card
issuing via our Kiosk or Key Dispenser..
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Mobile Key Support
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Built in support for Macrotech Mobile Key with No APP
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RFID Key Card Dispenser.
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Assa Abloy. Onity, Salto,Tesa
![Information Technology](https://static.wixstatic.com/media/11062b_14ba1d8da9c0437eadbf3680c3309937~mv2.jpg/v1/crop/x_2295,y_0,w_2770,h_4912/fill/w_58,h_104,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Information%20Technology.jpg)
GMS - Guest Management System
Macrotech Guest Management System Platform help hotels to manage their Operation & Guest Experience Management.
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Booking & Guest Journey.
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Payment Collection & Scheduling.
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Upsell & Guest Offering.
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Text Messaging & Voice Calling.
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Self Check In Kiosk Interface Support.
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Room Allocation
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Housekeeping & Guest Services
![](https://static.wixstatic.com/media/99ec98fdb81945c29c25a3ad6c5606b1.jpg/v1/fill/w_137,h_91,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/99ec98fdb81945c29c25a3ad6c5606b1.jpg)