Put the entire check-in process in the hands of your guests
No App Download Required
Before stay
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Receive Email or SMS Link
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Online Check-in
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Confirm Guarantee
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Verify ID or Passport
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Answer Custom Questions
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Purchase Upsell
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Sign Digital Terms.
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Two way SMS Support
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Voice / Video Call Support
During stay
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Pickup RFID Key at Kiosk
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or Receive Mobile Key
- Hotel Information WiFi Pass.
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Purchase Extra Service
- Near By Recommendation
- Hotel Directory
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Two way SMS Support
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Voice / Video Call Support
After stay
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Mobile Check Out
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Payment Settlement
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Rate your stay
- Two way SMS Support
- Voice/Video Call Support
- Direct Booking
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Guest Preference Stored
A Single Platform To Streamline Your Guest Journey
Send Pre-Check In Link
Automatically send check-in links for all of your upcoming arrivals via email or text message.
Collect Guest Information Pre-Arrival
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ID/Passport (With Face Verification)
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Digital Signature
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Credit Card Scan
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Selfie
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Email
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Collect custom questions answer
Automated Payment Collection
Hotel can configure their payment policy and rules according to source. Automatically take full or partial split payments according to due date.
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Partial Payment
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Full Reservation Amount
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Outstanding Balance
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Tax
Collect Security Deposit
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Schedule Authorization Date
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Capture Partial or Full Amount (incase of damage)
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Send Auto Reminders
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Chargeback Protected
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Customizable by booking source & property
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Extended 30 days holding period
Upsell during Pre-check In
Create memorable experience for guests & drive revenue by $25 per booking. Upsells can be purchased during pre-check-in or afterwards in guest portal
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Room Upgrade
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Early Check-in
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Breakfast
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Tours & Activities
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Customize your own upsell...
During Stay (In-House)
Its a personalized secured guest portal for hotel guest easy to customized by hotel. No need to download or install any app.
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View Charges & Payments (Folio)
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Check Out
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Check-in Instruction & Hotel FAQ
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Room Access Key or Code
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WiFi Password
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Purchase Services
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Text Message or Voice Call with Frontdesk
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Near by place recommendation
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Room AC / TV / Lights Control
Support 100+ Payment Gateways
Our Platform work seamlessly with any payment gateway and can support all major payment gateway from North America & Worldwide.
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Charge back Protection
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No need to change your payment provider.
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EMV & Contactless Support for Kiosk
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PCI Compliant Infrastructure
PMS Integration Support
We do support all major PMS Interface for automatic synchronization of new booking to booking updates and posting payments.
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Support all major PMS Direct or via 3rd party.
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Allow Manual booking for No PMS Interface
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Oracle Cloud PMS Integration Support.
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Charge & Payment Folio Posting.
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Booking Updates.
Key lock support
We do support some of the Mobile Key as well RFID Key Card
issuing via our Kiosk or Key Dispenser..
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Mobile Key Support
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Built in support for Macrotech Mobile Key with No APP
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RFID Key Card Dispenser.
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Assa Abloy. Onity, Salto,Tesa
GMS - Guest Management System
Macrotech Guest Management System Platform help hotels to manage their Operation & Guest Experience Management.
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Booking & Guest Journey.
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Payment Collection & Scheduling.
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Upsell & Guest Offering.
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Text Messaging & Voice Calling.
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Self Check In Kiosk Interface Support.
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Room Allocation
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Housekeeping & Guest Services
