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  • Writer's pictureRebeca

Why Hotels are Choosing Macrotech CloudExt Phone Service Over Traditional Systems

Updated: May 21, 2023


hotel phone system
hotel phone

Introduction: The hotel industry is evolving rapidly, and technology plays a crucial role in enhancing guest experiences and streamlining operations. Macrotech CloudExt Phone Service has emerged as the go-to choice for hotels worldwide, revolutionizing traditional phone systems with its cloud-powered, AI-driven communication platform. Let's explore the reasons why hotels are enthusiastically replacing their outdated phone systems with Macrotech CloudExt.

Seamless Replacement Process: One of the key advantages of Macrotech CloudExt is its effortless integration with existing hotel infrastructure. Hotels can replace their traditional phone systems with Macrotech CloudExt within just 30 minutes, without the need to change guest room wirings or phones. This seamless transition saves time and minimizes disruptions.


Cost-Effective Solution: Macrotech CloudExt eliminates the need for expensive hardware investments, offering significant cost savings for hotels. Unlike traditional systems that require substantial upfront costs, Macrotech CloudExt operates on a subscription-based model, ensuring a predictable monthly expense. Hotels can allocate their resources more efficiently, focusing on enhancing guest experiences and other critical areas.


Hassle-Free Maintenance: With Macrotech CloudExt, hotels no longer need to rely on external telephone engineers for system programming or maintenance. The platform is designed for user-friendly management, empowering hotel staff to handle system configurations and updates without specialized expertise. This autonomy saves both time and expenses associated with ongoing technical support.


Unlimited Calling and Streamlined Communication: Macrotech CloudExt provides unlimited phone service, enabling hotels to make and receive calls anywhere in the USA and Canada. This eliminates the need for multiple vendors and simplifies telecommunication management. Moreover, with its comprehensive features and integrations, Macrotech CloudExt optimizes communication between staff members, departments, and guests, streamlining operations and enhancing efficiency.


NG911 Compliance and Safety Features: Guest safety is paramount in the hotel industry. Macrotech CloudExt ensures compliance with Next Generation 911 (NG911) regulations, facilitating real-time notifications at the front desk and accurate location reporting to the 911 call center. These safety features provide peace of mind for both guests and hotel staff, minimizing response times during emergencies.


Automated Wakeup Call Service: Macrotech CloudExt goes beyond conventional wakeup call systems. Its automated wakeup call service, coupled with intelligent escalation, ensures that guests never miss their important appointments or flights. With Macrotech CloudExt, hotels can provide a seamless wakeup call experience, boosting guest satisfaction.


PMS Integration: Integration with Property Management Systems (PMS) is essential for seamless hotel operations. Macrotech CloudExt offers robust PMS interfaces, enabling real-time updates on guest check-in, check-out, and housekeeping room status. This integration enhances efficiency, reduces manual errors, and improves guest service.


Conclusion: Macrotech CloudExt Phone Service has become the preferred choice for hotels seeking to elevate their communication systems. Its cloud-powered, AI-driven platform offers effortless integration, cost-effectiveness, and streamlined operations. With NG911 compliance, automated wakeup calls, PMS integration, and unlimited calling, Macrotech CloudExt empowers hotels to enhance guest experiences and boost staff productivity. By embracing this innovative solution, hotels are future-proofing their communication infrastructure and staying ahead in the competitive hospitality landscape.


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